The privacy policy set out below applies to all personal data processing activities carried out by Enacon s.r.o., regardless of whether personal data is provided and processed via the website www.enacon.cz, at the company’s headquarters or branch office, or during other activities conducted by company employees or other persons representing the company in business negotiations or in activities related to internal administrative tasks, always to the extent applicable to the specific activity.
This policy defines and clarifies the terms and rules for using the aforementioned website in relation to the processing of personal data and the rights and obligations of the personal data controller and the data subject, regardless of whether you are merely visiting the website or using it to request services from Enacon s.r.o. Please note that data protection under the Data Protection Act and the General Data Protection Regulation (GDPR) applies only to natural persons, not legal entities.
1. Identity and Contact Details of the Controller and Website Operator
In accordance with Act No. 101/2000 Coll., on the Protection of Personal Data (hereinafter referred to as the Data Protection Act), and Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR), concerning the protection of natural persons with regard to the processing of personal data and on the free movement of such data:
Enacon s.r.o., registered office: Na Holém vrchu 708/3, 143 00 Prague 4, Company ID: 26494931, registered with the Municipal Court in Prague under file number C 85796.
Contact information for questions, requests, or any other matters concerning personal data and its processing:
- Mailing address: Krčská 16, 140 00 Prague 4
- Email address:
This email address is being protected from spambots. You need JavaScript enabled to view it. - Phone: +420 241 405 626
2. Personal Data
Personal data refers to any information voluntarily provided by you when completing an online order. It includes all data that identifies or could identify a specific person.
Additional personal data may be automatically collected in connection with the use of the website, such as information obtained through cookies, as notified when you first visited the website.
2.1. Personal data processed based on user account creation:
- Email address
- Facebook profile
2.2. Personal data processed based on service inquiries:
- Full name
- Email address
- Phone number
- Company name and address
3. Purposes of Personal Data Use
Some personal data is processed in order to fulfill a contract, and such processing is necessary.
Based on legitimate interest, we may also use collected personal data for business and marketing purposes, particularly for offering services via email, for as long as there is a legal basis for such use and processing of personal data.
4. Commercial Communications
We may send commercial communications to customer contacts based on the legitimate interests of the company, until you object or withdraw your consent. Commercial messages always include an opt-out link. It is always clear that the sender of the message is Enacon s.r.o.
Even if an inquiry has already been submitted, we may send commercial communications based on legitimate interest until you object or unsubscribe using the link provided in the communication. We will never send marketing messages against your wishes.
5. Retention Period of Personal Data
Personal data is processed for the period necessary to fulfill the contract and enforce related claims. For phone and online orders, data will be processed until you revoke your consent or otherwise notify us that you no longer wish for your data to be processed.
Personal data is processed both manually and automatically. We declare that no automated decision-making occurs without human involvement.
For legal compliance purposes, we process personal, contact, and identification data, as well as order data, for accounting and tax administration. Billing data is retained for 10 years from the end of the tax period in which the transaction occurred.
6. Recipients of Personal Data
We use external service providers for IT services and specialized services, such as accounting. These providers process personal data only according to our instructions and may not use it otherwise. They act as data processors.
7. Method of Personal Data Processing and Protection
To ensure the security of personal data, we have implemented the following measures:
- Electronic data protection
- Access rights restrictions
- Regular security backups
- Data encryption
- Antivirus protection
In the event of a data breach, we are required to report it to the Data Protection Authority and, depending on the severity, to affected customers. This does not apply if the breach poses no risk of personal data exposure.
8. Data Subject Rights in Relation to Personal Data Processing
If you are an identified or identifiable natural person, you have the following rights:
8.1 Right to Access Personal Data
You have the right to:
- Confirm whether your data is being processed
- Access information about processing purposes, categories of data, recipients, retention periods, your rights, and the right to lodge a complaint with the Data Protection Authority
8.2 Right to Rectification of Inaccurate Data
You may request correction of inaccurate personal data processed by Enacon s.r.o. within a maximum of 30 days from your request.
8.3 Right to Notification of Correction, Erasure or Restriction
You may request correction, deletion, or restriction of personal data processing by written or email request to the contact details provided in Section 1.
8.4 Right to Object to Processing
You may object to processing based on the legitimate interest of Enacon s.r.o. by written or email request to the contacts in Section 1.
8.5 Right to Withdraw Consent
You may withdraw consent for marketing use of your personal data anytime after January 1, 2025, by writing to the address in Section 1 or calling the phone number listed. Withdrawal must be a clear and unambiguous statement of your will.
You may also prevent data processing through cookies by adjusting your browser settings.
8.6 Right to Contact the Data Protection Authority
You may contact the Czech Data Protection Authority at www.uoou.cz.
You may reach us anytime using the contact details provided in Section 1.
9. Cookies
A cookie is a small text file sent to your browser by the website you visit. It allows the site to remember information about your visit, such as your preferred language and other settings. These cookies help optimize the functionality of the website. Without them, online printing orders may not function correctly.
These policies are effective from January 1, 2025.